y&i clothing boutique gladly accepts returns of full price unworn, unwashed, undamaged or defective merchandise purchased on our site for a full refund within 5 days of product delivery.
Any reduced-price items or merchandise marked "SALE" or "Final Sale" cannot be returned. Bodywear, masks, and other similar personal items cannot be returned.
Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service. If you send a return without tracking and we don't receive the item we will not issue a refund.
Please email email@example.com with your order # and return request to start your return.
Shipping and return shipping costs are not refundable.
All domestic orders will be sent USPS Priority Mail which estimates 2 day delivery. We are doing our absolute best to ship orders within one business day to ensure on time holiday delivery. Things are weird this holiday, so we strongly suggest placing gift orders by December 14th to make sure they are delivered in time for the holidays. And we can't thank you enough for shopping small this holiday season!
All order $75+ ship for FREE! Other domestic orders ship for a flat $5 rate. We currently only offer standard shipping - expedited shipping is not available. Orders place with y&i clothing boutique normally ship within 2 business days. Once your order is fulfilled & shipped, you will receive an email with a tracking number.
International orders will ship for a flat rate of $30 via USPS Priority Mail. If for some reason we are unable to ship to your country, you will be notified immediately. Once you receive your shipment email with your tracking number, you should expect your package within 10 to 12 days. Your order may be delivered by your local post office courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. We have experienced delays related to Covid-19, so please reach out to us if you have not received your package within two weeks.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shoptiques to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.